Refund policy
Return & Refund Policy
Effective Date: 01/02/2025
At Van Der Aven, all sales are final. Please review your order carefully before completing your purchase.
No Returns or Refunds
- We do not accept returns or offer refunds for any purchases.
- All items are sold as-is and cannot be exchanged or refunded once purchased.
- Please ensure you select the correct size, colour, and product before placing your order.
Damaged or Incorrect Items
- If you receive a defective, damaged, or incorrect item, please contact us within 7 days of delivery at [info@vanderaven.co.za] with photos and your order details. We will assess the issue and, if applicable, provide a replacement.
We appreciate your support and understanding. If you have any questions, feel free to reach out to us!